1901 Platform Privacy Policy

Information We Collect

When you register or use the 1901 platform, we may collect the following categories of information:

• Account information: Your full name, email address, phone number, date of birth, and password set during registration. This information is required to verify your identity and manage your account.
• Payment information: Records of deposit and withdrawal transactions in Malaysian Ringgit (RM/MYR), and payment methods used such as Touch 'n Go, FPX, or online banking. We do not directly store bank card numbers or other sensitive financial details.
• Device and browser information: IP address, device type, operating system, browser type, and screen resolution. This data is used to optimise the user experience and detect suspicious activity.
• Usage data: Pages you visit, time spent on the platform, features used, and betting activity patterns. This data helps us continuously improve the platform.
• Cookies and tracking technologies: Small cookie files stored on your device to maintain your login session, save your preferences, and understand how you interact with our platform.

How We Use Your Information

All information we collect is used for legitimate and necessary purposes in operating the 1901 platform. The primary purposes for using your data include:

• Securely processing account registration, deposits, and withdrawals in Malaysian Ringgit.
• Verifying user identity to meet compliance requirements and prevent fraud.
• Providing responsive and relevant customer support based on your account history.
• Sending important account-related notifications, such as transaction confirmations, policy updates, or security alerts.
• Improving the user experience on our platform based on aggregated usage data.
• Compliant with all applicable laws and regulations in Malaysia.

1901 will not use your data for third-party marketing purposes without your consent. We do not sell users' personal information to any external parties.

Data Storage & Security

1901 employs appropriate technical and organisational security measures to protect your personal information from unauthorised access, loss, or disclosure. All data transmitted between your device and our servers is protected using industry-standard encryption protocols.

Your data is stored on secure servers with strict access controls. Only authorised staff may access users' personal information, and only when required for legitimate operational or support purposes.

While we take data security seriously, no system can guarantee absolute protection. If you suspect your account has been accessed without authorisation, please contact the 1901 support team immediately at [email protected].

Sharing Information with Third Parties

1901 does not sell or rent users' personal information to third parties for commercial purposes. However, there are limited situations where we may need to share your information:

• Payment processors: Transaction information required to process deposits and withdrawals in RM is shared with our payment service providers (such as the FPX or TNG gateway).
• Legal requirements: Where required by law, court order, or relevant authorities in Malaysia, we may be obligated to disclose certain information.
• In all of the above cases, only the minimum necessary information will be shared, and any third parties involved are bound by appropriate confidentiality obligations.

User Rights & How to Contact Us

As a 1901 platform user, you have the following rights regarding your personal information:

• Right of access: You may request a copy of the personal information we hold about your account.
• Right to rectification: If any of your information is inaccurate or out of date, you have the right to request a correction. You can update basic details via your account profile settings, or contact support for more specific changes.
• Right to erasure: Under certain circumstances, you may request the deletion of your account and personal information. Such requests are subject to any legal record-keeping requirements that may obligate us to retain certain data for a specified period.
• Right to restrict processing: You may request that we restrict how we use your data in certain circumstances.

To exercise any of the above rights, or for any enquiries relating to this privacy policy, please email us at [email protected]. We will endeavour to respond within a reasonable timeframe. You may also refer to FAQ page us for additional information on account management and privacy.

1901 reserves the right to update this privacy policy from time to time. Significant changes will be communicated to registered users via email or in-platform notifications. Continued use of the platform after any updates are published will be considered acceptance of the revised policy.